At Marwar Leather, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a flexible return and exchange policy.
Returns:
– You can return your product within 7 days from the date of delivery.
– The product must be in its original condition with all tags, packaging, and accessories intact.
– Refunds will be issued in the original payment method.
– Shipping costs are non-refundable.
Exchanges:
– You can exchange your product within 7 days from the date of delivery.
– The product must be in its original condition with all tags, packaging, and accessories intact.
– Exchanges are subject to availability of the desired product.
– You will be responsible for shipping costs for the exchanged product.
Initiating a Return or Exchange:
– Contact us at marwarleather@gmail.com or +91 8949517148 to initiate the return or exchange process.
– Provide your order number, reason for return or exchange, and whether you’d like a refund or exchange.
– We’ll guide you through the next steps.
Refund Processing:
– Refunds will be processed within 7-10 business days from the date we receive the returned product. – Refunds will be issued in the original payment method.
Exchange Processing
– Exchanges will be processed within 7-10 business days from the date we receive the returned product.
– You’ll receive an email with tracking information for the exchanged product.
Exceptions:
– Personalized or customized products are not eligible for returns or exchanges.
– Products with signs of wear, damage, or alterations are not eligible for returns or exchanges.
Please note that this policy may be subject to change, and it’s always best to contact us for any specific questions or concerns.
Need help?
Contact us at marwarleather@gmail.com or +91 8949517148 for questions related to returns and exchanges.